MX23A18SF1 JAE MX23A 18 WAY Sealed Motorcyle Connectors

Pre-sale Questions:

1. What is MOQ and SPQ?

It depends on parts on items. For connectors, MOQ and SPQ is 100pcs in general. Small qty is also acceptable.

2. Do you have a price list include all car connectors?

By considering the price will be adjusted by qty you will order, please kindly send us your demands, then we will quote accordingly.

3. I can not find the product on your website, can you check for me if i have part number or pictures?

Yes, please send me the part number or pictures to identify.

4. What kind of payment terms you accept?

Payment terms is negotiable. PIA(Payment in advance) is in common use. We also accept 30% deposite and 70% before shipment; Net 7 ,Net 10 and Net 15 by evaluate customers based on the order situation every year.

5. What kind of currency you accept?

USD, RMB, EURO in common use.

6. How much will shipping cost?

Shipping by air, by sea, by international express such as DHL, Fedex, UPS are all available. Shipping cost is based on the total weight of your order, your location around world, shipping channel of your choice. Once these conditions are known, we will calculate the appropriate freight charge.

7. Do you have a E-catalogue? Can you send me the catalogue to have a check of all your products ?

Yes, please contact us on line or Email us, then we will send the E-catalogue.

After-sales Questions:

1. What happens if an item i have ordered is out of stock?

JK endeavours to have most items in stock. This allows most orders to be dispatched within a week from the time your order is placed. Unfortunately there are occasions where we may run out of stock or only partially fill your order. In this situation we will contact you to advise of any back ordered items. Your options for back orders:

1.1 We can partially ship your order, sending the balance when it arrives (no additional freight charge), We will contact you if the delay is going to longer than expected.

1.2 We can offer a part or full refund if we cannot supply some or any of the goods.

2. If we do not know how to assemble parts , How can be get the solution?

You can email us. Relevant video will be sent to you for reference.

3. Could you please let me know your company how to deal with customer complaint?

Yes. Our trained teams will give you fast reply once get complaint details and will proposal the solutions within a week. We will undertake the cost which is caused by JK. Such as reschedule the delivery due to the problem caused by lack of quantity, also will undertake the shipping cost.

You can email us for any questions or need any supporting, we will provide you customized solution timely.